Insurance & Fees

Insurance & Fees

The following is the list of insurances with which we participate. This will be updated from time to time as needed:

  • Aetna Better Health Virginia
  • Aetna Commercial/Medicare
  • Anthem BCBS
  • Apostrophe
  • Cigna Healthcare
  • Humana
  • Humana Military Tricare
  • Magellan Complete Care Virginia
  • Medicare – Palmetto GBA – VA
  • Multiplan/PHCS
  • Piedmont Community Health Plan
  • Sentara Health Plans – Commercial
  • Sentara Health Plans – Medicaid
  • United Healthcare
  • United Healthcare Community Plan – Virginia
  • Virginia Health Network
  • Virginia Medicaid Traditional
  • Virginia Premier
  • Virginia Premier Elite/Elite Plus
  • WebTPA

*Medicaid participation is optional and varies amongst Privia Medical Group providers – please verify participation prior to your visit.

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Insurance Cards

It is very important to bring your insurance card at the time of your visit so that we can submit claims on your behalf to your insurance company. You will be responsible for your co-payment and any deductible you may have remaining at the time of service.

No Insurance

If you do not have insurance, or do not bring your card, we will need an up front $200 payment before you are seen. We accept cash, check, Visa, and MasterCard.

The majority of our patients are either insured privately or publicly. For those who are not, we have a sliding fee scale that can reduce your bill based on your economic need.

We also offer assistance to many who find themselves homeless, in shelters, or have come to this area as refugees or immigrants that includes coordinating with other services offered in the community that we do not provide.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.


We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

  • scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

  • notify you via email of the balance owed
  • charge the balance owed to your card on file
  • email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).


No Shows
Missed Appointment $50
Missed Physical $100
Late Cancellation $50
No-Show $50
Missed Procedure $200
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
New Patients Total Charge or Minimum $200 Deposit
Established Patients Total Charge or Minimum $150 Deposit
Procedures Total Charge or Minimum $200 Deposit

Additional Resources

Avoiding Surprises in Your Medical Bills

Avoiding Surprises in Your Medical Bills (Spanish)

Understanding Healthcare Prices: A Consumer Guide

Understanding Healthcare Prices: A Consumer Guide (Spanish)

Planning For a Medical Procedure